Our approach

Our vision is to be a world-leading provider of information solutions that improve outcomes for our professional customers and benefit society. To achieve this, we must exercise the full extent of our corporate responsibility (CR), performing to the highest ethical standards and channelling our knowledge and strengths, as a global leader in our industry, to make a difference.

At RELX Group, CR is not a programme or prescriptive set of activities, it is how we do what we do on a daily basis – working to maximise our positive impact, while minimising any negative consequences of conducting our business. This focus adds to our competitive advantage by building good relations with current and future employees, customers and investors, as well as governments, non-governmental organisations (NGOs) and the communities in which we live and work.

CR underpins our business strategy to deliver improved outcomes for our customers by combining content and data with analytics and technology across global platforms. It helps us build leading positions in our markets by leveraging our skills and assets.

Our principal risks as outlined in our 2015 Annual Report and Financial Statements encompass CR priorities such as meeting customer needs, the importance of our people, ethical supply chain practice and the environment.
The Boards, senior management and the CR Forum (chaired by a senior leader and involving individuals representing all key business functions and businesses) oversee CR objectives and monitor performance against them. The CEO has responsibility to the board for CR. The CR Director engages with the senior management team and also provides formal updates to the board. Senior leaders have CR-related Key Performance Objectives, see p.79 in the Annual Report.

We provide CR-related products and services such as Elsevier’s journal Current Opinion in Environmental Sustainability; Risk & Business Analytics’ Community Care; LexisNexis Legal & Professional’s Rule of Law Resource Center; and Reed Exhibitions’ World Future Energy Summit. See a sampling of CR products across the business.

Our vision

Our vision is to be a world-leading provider of information solutions that improve outcomes for our professional customers and benefit society.

Our contribution

We pursue our unique contributions to society where we make a positive impact through our  knowledge, resources and skills:

  • Universal, sustainable access to information
  • Advance of science and health
  • Protection of society
  • Promotion of the rule of law and access to justice
  • Fostering communities


Determining what’s material

To understand which issues we should focus on, we consider our business priorities and engage regularly with stakeholders, setting objectives accordingly (see engagement examples on page 8). In 2015, we asked CR consultancy Carnstone to test our ranking of 13 issues we consider material. 143 people (employees, suppliers, NGOs, customers and peers) agreed that all were material, but ranked issues important for the company differently to those important for society. There was consensus that our focus on data privacy and security should be listed as a separate impact area; see the Customers section