Last updated: 10 October 2023
This privacy policy describes the types of personal information that we collect through our corporate website at www.relx.com, as well as our other services that refer or link to this privacy policy, and explains how we use and share that information. This privacy policy may be supplemented by additional privacy statements, terms or notices provided to you. Unless otherwise stated, RELX Group plc is the data controller of the personal data collected.
1. Information We Collect
The types of personal information that we collect from you depend on the content and features you use and how you otherwise interact with us and may include your contact details (such as your name, postal address, email address and phone number), your organization and position or occupation, your title and gender, as well as other information you submit to us for account registration, to receive certain products, services and communications, such as email alerts and newsletters, or to provide feedback.
We also collect information about your computer, device and connection information, including Internet Protocol (IP) address, browser type and version, operating system and other software installed on your device, unique device identifier and other technical identifiers, error reports, performance data and usage data, such as the web pages you visit. We collect this data through our servers and the use of cookies and other technologies. You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to access certain parts or make full use of the service. For more details, visit the cookie notice of the service.
2. How We Use Your Information
Depending on how you interact with us, we use your personal information to:
- Provide and manage your access to and use of the service;
- Process and fulfill a request, order, download or other transaction;
- Provide technical, product and other support and to help keep the service working, safe and secure;
- Respond to your requests, inquiries, comments and concerns;
- Notify you about changes, updates and other announcements;
- Invite you to participate in surveys and competitions;
- Identify usage trends and develop data analysis, including for purposes of research, audit, reporting and other business operations, including to make enhancements and improvements; and/or
- Comply with our legal obligations, resolve disputes, and enforce our agreements.
3. Information We Share
We may share your personal information with certain of our corporate affiliates and with service providers as necessary to provide the services and fulfill the transactions you have requested or otherwise on our behalf based on our instructions. These third parties are required to use appropriate measures to protect such information in accordance with this privacy policy.
We will also share your personal information with third parties if we have your consent or if we have a good faith belief that such disclosure is necessary to (a) meet any applicable law, regulation, legal process or other legal obligation; (b) detect, investigate and help prevent fraud, security or technical issues, and/or (c) protect the rights, property or safety of RELX, our users, employees or others, and as part of a corporate transaction, such as a sale or transfer of assets or an acquisition by or merger with another company.
4. Communication Preferences
We may offer you the opportunity to receive information about our companies, products and services and to participate in surveys. You can manage your communications preferences upon registration, by using the ‘opt-out’ mechanism or other means included in our communications, or by contacting us at the Contact details below.
5. Accessing and Updating Your Information
Registered users may access and update their personal information or close their user account directly through the service, contacting the applicable customer support, or contacting us at the Contact details below.
You have the right under certain privacy and data protection laws, as may be applicable, to request free of charge (i) access to and correction or deletion of your personal information; (ii) restriction of our processing of your personal information; (iii) objection to our processing; and (iv) portability of your personal information. If you wish to exercise any of these rights, please contact us as the Contact details below. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity.
6. Data Retention
We retain your personal information for as long as necessary to provide the services and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.
7. Locations of Processing
Your personal information may be stored and processed in your region or another country where our affiliates and their service providers maintain servers and facilities, including the United Kingdom, Netherlands and United States. We take steps, including through contracts, to ensure that the information continues to receive appropriate protections consistent with the standards required under applicable law.
Certain U.S. entities within the RELX group of companies have certified certain of their services to the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework as set forth by the U.S. Department of Commerce. Please view these entities’ Data Privacy Framework Notice here. To learn more about the Data Privacy Framework program, and to view these entities’ certification, please visit https://www.dataprivacyframework.gov.
8. Grounds for Processing
When we collect from you any personal information within the scope of European data protection laws, we do so:
- where necessary to provide the services, fulfill the transactions you have requested, or otherwise perform a contract with you or at your request prior to entering into a contract;
- where necessary for our compliance with applicable law or other legal obligation;
- where necessary for the performance of a task carried out in the public interest;
- where applicable, with your consent; and/or
- as necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud, or fulfill our other legitimate interests as described in clauses 1-3 above, except where our interests are overridden by your privacy rights.
Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing.
9. Children's Privacy
We do not knowingly collect personal information from or direct the service to children under the age of 18.
10. Security
We are committed to using appropriate technical and organizational measures intended to protect the security of your personal information.
11. Changes
We will update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide appropriate notice.
12. Contact
If you have any questions, comments, complaints or requests regarding this privacy policy or our processing of your information, please contact us at:
RELX
Attn: Chief Privacy Officer
1-3 Strand
London WC2N 5JR
United Kingdom
[email protected]
You may also lodge a complaint with the data protection authority in the applicable jurisdiction.